FREQUENTLY ASKED QUESTIONS

---

How much does it cost for Memory Care Referral Group to assist our family in finding the right memory care community for our loved one?

Our services are always 100% free for families and their loved ones. 

We receive a one-time fee for actual placements from the care community. This allows us to provide a cost-free service to families.

How are the facilities you recommend licensed and monitored?

The facilities we work with are licensed under the State of California.  They are regulated very closely depending on which type of facility they are licensed.  All assisted living and memory care communities are subject to routine visits from state surveyors to ensure each facility is following state safety regulations.

Does Medicare or Medicaid help pay for the facilities?

In most cases, the cost for memory care at an assisted living facility, memory care community is private pay (covered by the family).  In some cases, Medicaid can pay for a long-term care facility if the individual meets financial need requirements and health care needs assessment. 

There may be available help from the VA if the individual was a war-time veteran or the spouse of a veteran.  Long-term care insurance plans will also pay towards assisted living facilities and memory care homes.

How does an assisted living facility differ from a nursing home?

A nursing home provides a level of medical care beyond that offered in an assisted living facility.  It offers complex medical services and employs a full-time nursing staff.  It is important to note that assisted living is not an alternative to a nursing home where the individual requires total help for care and cannot do anything for themselves.

What is all-inclusive assisted living pricing?

All-inclusive pricing is monthly rent that includes all the care needed to take care of your loved one. Individuals are not charged extra for care services i.e. medication administration, dressing, reminding, etc.  In the decision making process it is important to know how each prospective living community structures their apartment rates and cost for care.

What are activities of daily living?

Bathing, dressing, toileting, eating, mobility, and cognition. These are the non-medical areas that assisted living staff can help an older adult with each day.  It’s important that the staff let their resident do as much as they can and want to do in order to remain as independent as possible. 

Our family disagrees on the best care for Dad and Mom? What do we do?

The most important thing to convey is the need to do what’s best for the safety and well-being of mom or dad. Every family dynamic is different but it is important to stick to the needs of the individual and foster good communication to ensure everyone is on the same page.  Family members who aren’t directly involved frequently may not understand the true condition of mom or dad until they witness it for themselves.  Sometimes bringing in a third-party individual can help get everyone on the same page;  Memory Care Referral Group is here to help in these types of situations.

Who receives my information after I submit it on your website?

Memory Care Referral Group is committed to keeping your information private and it will only be accessible to senior care advisors.  Once you have submitted your information, one of our care advisor will contact you to set up a time to meet with you and your family in person or we can discuss options with you over the phone.  We strive to be very personal with our families and hold their hand through this journey, however we know due to different circumstances families may not be able to meet in person.  We will adjust to every family’s needs to make this journey and the decision they make as comfortable as possible.

When should we start thinking about moving our loved ones into an assisted living community? 

If you are reading this it is most likely a good time to discuss your loved ones options so you can have a plan in place.  If your loved one is experiencing difficulties with activities of daily living such as bathing, dressing, eating, grooming, walking(transferring) and continence an assisted living community would be able to provide assistance with all of these.  long they’ve been at it, and what got them to where they are.